We are tremendously proud of how UCAN staff provided care and services to the most vulnerable among us, including the youth in care in our residential facility, young adults in our transitional housing program, and participants in our Violence Intervention and Prevention Services (VIPS) program, among others. As a pillar in North Lawndale, our VIPS staff doubled as public health care workers through the trusting community relationships they have created.
In terms of programming, we ensured that students in our therapeutic day schools continued their education through virtual learning. Our information technology staff responded with computer equipment and services that limited the number of teaching days lost. The IT team also provided the infrastructure to allow our entire staff to work remotely and virtually deliver direct services without interruption.
Our diversity, equity and inclusion and community relations initiatives pivoted to partner with our peers and others to serve youth, families, communities and staff. For example, our headquarters served as a temporary food distribution site in partnership with the Greater Chicago Food Depository. We are proud that 82% of our staff reported that “UCAN has responded to the COVID-19 pandemic in a culturally proficient and responsive manner.”
We are excited about UCAN’s future beyond the pandemics. The doors to our buildings and programs are literally and figuratively opening more each day. Meanwhile, UCAN is constantly engaging in managed growth, process and program improvements, and greater employee engagement that will make us more robust for the next 152 years of our journey.